novacustom The key point of sending the emails from Proton Mail is that we don't need to setup our own solution and we can still benefit from end-to-end encryption of the anti-tamper photographs.
I can appreciate this choice as using an already established service reduces the possibilities of bad implementation on a smaller or less audited service. Have you considered offering this via Signal (instead of or along with Proton Mail)? I ask just because it would offer the same conveniences and I'm curious what the reasoning of choosing Proton Mail over Signal or if it just wasn't considered. It's not a serious concern, just curiosity. If it hasn't been considered, please do so! The reference to out-of-band verification is the same as for why one doesn't just get a GPG key off the same website you get the signed or encrypted message/download. It's just a way to reduce the possibility of tampering, error, and to add redundancy.
novacustom But that's not all: the plastic bag in which the laptop is in is sealed with this tape as well. That plastic bag is definitely not heat resistant. The plastic buries quite easily when heating.
Apologies, I must have not been thinking straight because I confused my questions. I haven't slept right the last few weeks. I meant heat of about 30-45C over the shipping time (a few days), so nothing that would be indicative of an attempt to remove with heat. The seals on the internal bag and on the product were either already off of one side of the opening or peeled off with a little care.
My concern with heat is both for the tape and the glitter. With the glitter, all I have to go off of are the pictures and videos, and in the repair video it looks like it turns into a plastic-like substance that retains it's structure when removed instead of disintegrating. (It is damaged in the video, but in such a way that makes it seem possible to avoid.) I was curious if heat (30-45C) would temporarily break the adhesion to the screws to remove the seal and return it.
With the tape, I forgot to include a question of how easily it would be to find elsewhere and replicate both the tape and boxes? (Open tape and boxes without regard, and put client in new boxes with new tape after modification.)
novacustom Is there enough glitter over enough space to create a reasonable barrier to recreating it over the few days it is in transit?
Yes, and on all screws (14 screws in case of the NV41 Series). I refer to the pictures in the article for an example of one screw.
Thank you. The pictures made it seem like there were only a few pieces of glitter in a clear substance which would've been concerning. Is the glitter high-contrast such that it would be possible to tell with a not-so-high-end camera, or the naked eye and time/patience/diligence, or should one be prepared to source a good camera for verification?
Forgive me for the thoroughness of my questioning. I understand that the concerns I'm addressing are probably not too likely, but I've had a leak of sensitive information as I've mentioned in another post, and it brought serious consequences that were just shy of disastrous due to my having foreseen it coming and taking some measures against it. However, I didn't listen to my gut as closely as I should have and didn't take measures as thorough as I should have, and as a result I highly doubt I will ever forget the consequences it brought. The hole that leaked was the one route that I thought wouldn't happen, and at every turn of the situation it got the upper hand. It eventually went away and I recovered, but it was a nightmare. So now, I make sure that when sensitive things are at stake, I have full assurance that the measures taken are airtight, and I don't take chances. So thank you for understanding and bearing with my paranoid questions.